![]() ![]() Click the Start button, click All Programs, click Arcsoft WebCam Companion, and then click WebCam Companion.Ģ. If you are using an older version of the Arcsoft WebCam Companion software the steps and images may be slightly different.ġ. ![]() NOTE: This procedure includes images and is written with the assumption that the Arcsoft WebCam Companion 3 software is being used. ![]() IMPORTANT: Before beginning this procedure, to make sure that the Sony Visual Communication Camera driver is up to date and properly installed, download and install the latest Sony Visual Communication Camera Driver update available in the Downloads section in this Support page. Follow these steps to configure the Sony Visual Communication Camera and resolve the issue. If there is no video when attempting to Arcsoft WebCam Companion software, the software may not be properly configured to use the Sony Visual Communication Camera. ![]()
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